iSchedule™ - Intelligent Court Case Scheduler and Court Room Manager - Allows court clerks, authorized Attorneys, and Public Court Customers to electronically schedule their own cases on-line or by using their personal mobile devices.
The power to set configuration and scheduling rules to optimize capacity, control eligibility, and improve efficiency.
iSchedule™ utilizes a wide variety of resource configuration rules that you set to determine court date schedule availability. Rooms are configured for capacity as well as the types of hearings or conferences that are allowed for a given room, on a given day. Person’s schedules can also be configured, like mediator schedules and judge schedules. Its powerful AI scheduling engine can be configured to consider any of the following types of business rules:
Case Eligibility – You can set the types of hearings that can be heard in a given court session. This is determined by case characteristics such as Case Type, Case Division, Filing Type, Charge Type, Charge Class, Event Type, etc.
Day and Time Eligibility – You have the powerful capability to set the days of the week and time slots that are eligible for on-line scheduling selection. Examples: (1) M, T, F Morning Session; (2) Wednesday Session from 10:00 AM to 11:00 AM; (3) Every Monday including the 5th Monday of every month; etc.
Capacity – You can define how many individual cases are allowed in any given time slot.
Availability – You can set scheduling constraint rules to account for your desired people and resource availability
iSchedule™ is Easy and fun to Use
iSchedule™ has a very easy and intuitive public user interface. A user simply has to follow these few steps in order to schedule their case or an event.
iSchedule™ will ensure that the user selection conforms to all the scheduling and configuration rules set by the court and that sufficient capacity exists. It will be interfaced to your Court Case Management System (CMS), so it will automatically make the necessary entry into your Court System so the event will “immediately” be recognized by your Court CMS, keeping all court clerks up to date and fully aware of all case and daily schedules.
BONUS #1: In addition to being a self-service application for Attorneys and SRLs, iSchedule™ can be used as a scheduling replacement for internal schedulers and court clerks. It also has an open API that will allow for integration with Attorney and Party Portals providing self-service scheduling capabilities within and to your existing applications.
BONUS #2: iSchedule(TM) can be combined with iNotification™ to provide even better customer service by sending out customizable automated text messages and/or emails to court customers to inform them that their case has been confirmed “scheduled”, as well as many other valuable automated case event alerts and court date reminders.